Privacy Policy Overview

This privacy policy outlines how we handle personal data collected from users.

Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Contact Information

Email
support@senretreat.site
Phone
+65 3190 3775
Address
12A, Jalan Ampas, Singapore, SG
General Inquiries

Purposes of Data Processing

We use personal data to manage bookings, provide customer support, and improve our services.

Personal data is processed for specified operational purposes as described in this policy.

Data Sharing Practices

We may share personal data with service providers who assist us in delivering our services.

Third parties with whom we share data are obligated to protect its confidentiality.

Legal Disclosure

Disclosure may occur when required by law or in response to valid legal requests.

We may disclose personal data to comply with legal obligations or protect our rights.
User Rights

User Rights

These rights include access, correction, and deletion of personal data under applicable laws.

Users have specific rights regarding their personal data, subject to legal limitations.
Requests

Exercising User Rights

We will respond to verified requests regarding personal data within the required timeframe.

Requests to exercise user rights will be addressed in accordance with applicable laws.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary for the purposes outlined in this policy.

Data retention periods are determined based on necessity and legal requirements.
Policy Updates

Policy Updates

Users will be informed of updates to this policy to ensure transparency.

We will notify users of significant changes to this policy through appropriate channels.
01

Data Collection Practices

We collect personal data such as names, contact information, and preferences to provide our services effectively.

The categories of data collected depend on user interactions with our services.
02

Sources of Data Collection

We gather data from users when they register, make inquiries, or engage with our services.

Data is obtained directly from users through forms and interactions on our website.
03

Types of Cookies Used

Essential cookies are necessary for website functionality, while performance cookies help us improve our services.

Cookies may be categorized as essential, performance, or functionality cookies.
04

Cookie Management

Cookies are used to enhance user experience and analyze website traffic.

Users can manage cookie preferences through their browser settings at any time.